Orders
Placing an order constitutes an offer to buy. We may accept or decline orders (for example due to stock, pricing error, or wholesale eligibility). A contract forms when we confirm the order and/or receive payment.
Legal
Terms of service
These terms govern use of this website and purchase of products from GENTEEL Service & Co.
Pricing & VAT
Prices are shown in GBP. Order summaries display VAT and shipping according to the rates configured for the storefront at checkout.
Shipping
Delivery estimates and rates are described on the Shipping page. Risk passes to you when goods are delivered to the address provided at checkout.
Returns
Returns and exchanges follow the policy on the Returns page. Custom or personalised teamwear may be excluded from standard returns.
Wholesale accounts
Trade pricing and MOQ terms apply to approved wholesale customers. Misuse of wholesale access may result in account suspension.
Website use
You must not misuse the site, attempt unauthorised access, or scrape content for competing catalogues without permission.