Who we are
GENTEEL Service & Co. operates this UK storefront for Brazilian Jiu-Jitsu and combat sports equipment. For privacy questions, use the Contact page.
Legal
Privacy policy
This policy explains what information we collect when you shop, create an account, or contact us, and how we use it.
Information we collect
Account details (name, email), order and shipping details, payment status from our payment provider, and messages you send via contact or wholesale forms.
How we use information
We use your data to fulfil orders, provide customer support, manage wholesale accounts, improve the storefront, and meet legal/accounting duties.
Payments
Card payments are processed by Stripe. We do not store full card numbers on our servers. Stripe processes payment data under its own privacy terms.
Retention & security
Order and account records are kept as long as needed for fulfilment, support, and legal requirements. Access is limited to authorised staff systems.
Your rights
You may request access, correction, or deletion of personal data where applicable under UK GDPR. Contact us to make a request.